Understand the complexity of Process for automation

Understand the complexity of Process

- number of steps,scenario,application,roles
- Stability of process
- Number of IT systems or IT services required to fulfill the process, or
- Number of activities/Task, Number of controls, or Number of decisions, or
- Number of people involved in the process, or
- Number of departments involved in the process, or
- The mechanism of the decision making, or
- Level of uncertainty and potential change in any of the process activities