Identify right process for automation

Benefit to the company after automation

1. Volume of transaction
2. No of employee hrs. (FTE)
3. Faster the Process (Reduce SLA time)
4. Error- prone tasks that human do

Identify the RPA process candidate

1. Define the start and end point of the process
2. Take 1 process and breakdown that into the subprocess
3. Structured Process
4. Rule-based process
5. Clear decision logic
6. Definable workflow
7. Uses multiple application or tools
8. Repetitive, mundane and unsatisfying Process
9. High volume and low to medium complexity
10. Duplication of efforts
11. Development time for BOT
12. Stability of process 

How often does the process get changed?

How much does it change?

What is the lead time for change?

Operation team Governance

- Monitor BOT result

- Run BOT on time

- Convey change in Password

Understand the complexity of Process for automation

Understand the complexity of Process

- number of steps,scenario,application,roles
- Stability of process
- Number of IT systems or IT services required to fulfill the process, or
- Number of activities/Task, Number of controls, or Number of decisions, or
- Number of people involved in the process, or
- Number of departments involved in the process, or
- The mechanism of the decision making, or
- Level of uncertainty and potential change in any of the process activities