April 15, 2018

Identify right process for automation

Benefit to the company after automation

  1. Volume of transaction
  2. No of employee hrs. (FTE)
  3. Faster the Process (Reduce SLA time)
  4. Error- prone tasks that human do


Identify the RPA process candidate
  1. Define the start and end point of the process
  2. Take 1 process and breakdown that into the subprocess
  3. Structured Process
  4. Rule-based process
  5. Clear decision logic
  6. Definable workflow
  7. Uses multiple application or tools
  8. Repetitive, mundane and unsatisfying Process
  9. High volume and low to medium complexity
  10. Duplication of efforts
  11. Development time for BOT
  12. Stability of process 
How often does the process get changed?
How much does it change?
What is the lead time for change?


Operation team Governance
- Monitor BOT result
- Run BOT on time
- Convey change in Password

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