Benefit to the company after automation
Identify the RPA process candidate
- Volume of transaction
- No of employee hrs. (FTE)
- Faster the Process (Reduce SLA time)
- Error- prone tasks that human do
Identify the RPA process candidate
- Define the start and end point of the process
- Take 1 process and breakdown that into the subprocess
- Structured Process
- Rule-based process
- Clear decision logic
- Definable workflow
- Uses multiple application or tools
- Repetitive, mundane and unsatisfying Process
- High volume and low to medium complexity
- Duplication of efforts
- Development time for BOT
- Stability of process
How much does it change?
What is the lead time for change?
Operation team Governance
- Monitor BOT result
- Run BOT on time
- Convey change in Password
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